According to statistics in the interaction of people, only 7% of information is really transmitted through the messenger speech, the other 93% is obtained through sign language. This concept is a whole science, the successful development of which contributes to the formation of a better understanding between the partners. Nonverbal communication helps to form a sense of trust between the interlocutors, deep in the contact of souls. It is noticed that the more openly we feel in front of a person, the more manifest non-verbal means of communication. This means that in the process of interaction with nice people were smiling, his face looks relaxed, his eyes shining. Nonverbal communication includes: facial expressions, gestures, intonation, tone of voice, distance between the interlocutors and the position of the body during a call.
Sign language itself has a number of characteristics that help to better understand the subject and literally «live» it from beginning to end. Your partner can not consciously control reference signals, because such things cannot be controlled, and meant to fool you, by definition, can not. So what are relevant characteristics to indicate such concepts as nonverbal communication?
Accurately reflects the feelings
Whatever you felt: anger, surprise, disappointment, joy or sadness – your facial expressions and gestures will say this about the source. Not all really know how to read people, but on a subconscious level, people always feel, tell him the truth or want to cheat. It is noticed that the liar always brings his hand to his face, covers his mouth, unconsciously scratching his nose or eyelid. Such displays testify to the hidden intention deliberately to introduce companion astray, giving false information to achieve personal gain.
Non-verbal communication is able to fully reflect the experience in the moment, feelings and emotions. That’s why it’s almost impossible to hide from others the state of love. While in this unforgettable feelings, man ceases to control myself: he begins to show the emotions that currently govern the thoughts and actions. Blurs the boundaries of reality, the person is inspiration and delight from the happy to be me.
The possibility of achieving a deep understanding
Nonverbal communication differs in that it helps people to better know each other in the process of interaction. If we pay attention to our interlocutor, it will soon begin to understand the true motives of his behavior and actions. All because we during personal interaction had the opportunity to observe all those signs and expressions of feeling that characterize the emotional state of a person.
The possibility of achieving a deep understanding is growing rapidly in cases where both sides are configured for efficient interaction. Non-verbal communication helps them to concentrate on each other and catch invisible to others promises and signs.
These funds are supporting elements of communication, they complete the interview, give it more emotion. Without these important factors every interaction would have become too formal, would get the official color.
Nonverbal communication necessarily affects the facial expressions of the person. It complements any process of communication, making it as bright and saturated. When we talk with someone, always look him in the face, expecting to see confirmation or refutation of his thoughts. Even if the person did not answer our words, internally we always know he agrees with us or not. Emotions tend to influence strongly enough on the face. The facial expressions of the person varies depending on the experience of emotions that allows us to better understand who is next.
Non-verbal communication help you to better understand what at the moment feels a different person. Facial expression is the main element of the reflection of feelings. For example, anger can be felt with wide-open eyes, brought together eyebrows and lowered the corners of the lips. The state of happiness is not to be confused with anything else: open look, the corners of the lips raised, eyes sparkling. The surprise is that the mouth is slightly open, eyebrows raised. In a state of fear people tend to strongly constricted: eyes aside or omitted, facial expressions sluggish, as if frozen. When the subject is in a deep state of sadness, you cease to notice surrounding people and events, and just immersed in themselves, often hinging on their own experiences. At this point, the person is not able to productively interact with others, to be helpful, as she needs help and consolation.
Gestures and postures
Nonverbal communication is based on a subconscious collection of cues from the person with whom we communicate. How a person sits, largely determines his attitude to the subject and the interviewee in particular. In case the genuine interest of the subject usually tends to take the close location from the one they are most attractive. Even if the person does not have the ability or just shy to approach, his feet will take the exact direction he wanted to go to this minute.
Uncertainty is expressed in involuntary scratching of the ears or folding arms on the chest. You can sometimes notice how some people in stressful situations don’t know where to put your hands. This at least suggests that they feel great anxiety and try to control your excitement. In a state of openness a person is found to be loose and relaxed: the whole body relaxed, look relaxed and positive. Happiness extends to virtually everything we do: everywhere is accompanied by lightness and a good mood.
A sense of superiority over others makes a person to straighten his back, to take a leadership position: head up, shoulders straightened, eyes somewhat closed. This expression means something like: «I know everything better than you, and therefore you must obey me»
In a state of boredom people usually tend to back cheek in the palm of your hand and sit in this condition for a long time. Back in this bent, the floating look is dispersed.
Criticality is reflected in the fact that the subject puts a hand to her cheek and right index finger for its entire length. Eyes from time to time watching others. So nonverbal communication has stories to tell, to tell the secrets of personality.
Intonation and tone of voice
We often used to take the opponent’s words, and not how he says them. However, our subconscious always accurately defines how we treat people, what opinion about us is formed from. Certain feelings always affect the voice, and nonverbal communication helps to understand it.
Excitement forces the subject to speak with abrupt phrases, sometimes swallowing the end and even whole words. It is often the impression that one wants to prove something: he knocked thoughts, sometimes confused in their own statements. Being in a state of excitement, we are not able to soberly assess the situation, which turned out to be.
The uncertainty manifested by the appearance during a conversation causeless cough, and various nervous twitching. Some people are totally lost and literally afraid to lift eyes on the interlocutor, the other suddenly start talking incessantly.
Fatigue is characterized by a low tone of voice, thus the person feels absolutely powerless in the circumstances. In a state of fatigue not to make serious decisions, because the probability of making an error increases.
The enthusiasm and joy manifest a high tone of voice, the speech itself sounds confident and measured. In this mood the subject feels that he can do anything and he will be able to overcome any obstacles.
Nonverbal communication is of great importance in the process of interaction. Eye contact is very important to establish a close, trusting relationship. Sincerity among partners is born from inner feelings of mutual respect and acceptance. The ability to look your partner in the eye and understand her soul and heart is the biggest achievement. The closer the distance between interlocutors during a conversation, the more open they can be compared to each other. As a rule, choose a location close to friends and relatives, keep a distance with colleagues and subordinates.
Thus, nonverbal communication is a holistic system of interacting signals and actions, which, in turn, affect the quality and the effectiveness of communication between partners.